American Interiors

Customer Service

The courtesy and promptness of answering the phone when you initially called?		Excellent Average Below Average Poor Doesn't Apply

If you requested information, did you receive sufficient information from us?		Excellent Average Below Average Poor Doesn't Apply

Sales Support

Knowledge of our products and services displayed by your Sales Support Person?		Excellent Average Below Average Poor Doesn't Apply

Were your questions or concerns answered on a timely basis?		Excellent Average Below Average Poor Doesn't Apply

Were you treated in a friendly and respectful manner?		Excellent Average Below Average Poor Doesn't Apply

Was the invoice you received accurate?		Excellent Average Below Average Poor Doesn't Apply

Sales Representative

Were you contacted by a sales representative in a timely manner?		Excellent Average Below Average Poor Doesn't Apply

Did your sales representative display knowledge of our products and services?		Excellent Average Below Average Poor Doesn't Apply

Were your questions answered in a timely manner?		Excellent Average Below Average Poor Doesn't Apply

How would you rate your relationship with your sales representative?		Excellent Average Below Average Poor Doesn't Apply

If you had a difficult or complicated situation with us, how was our performance in resolving it?		Excellent Average Below Average Poor Doesn't Apply

Installation

Did we arrive on time?		Yes No

Were you satisfied with the performance of the installation crew?		Yes No

Was the installation crew respectful and courteous during the installation?		Yes No

Was the product cleaned when the installation crew left?		Yes No

Did the installers have you sign off when they were completed?		Yes No

Overall Satisfaction

Did American Interiors meet your overall expectations?		Yes No

Would you recommend us to other businesses?		Yes No

Overall, are you satisfied with American Interiors?		Yes No

Would you use American Interiors again for any of your future projects?		Yes No

Please list any other comments that you may have based upon your experience with American Interiors:
Can you suggest a new product or service that we could offer that would assist you with your future furniture requirements?

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